Frequently Asked Questions
What is the average Turn-Around time
Our usual turnaround time is 7-10 business days (Mon-Fri) for processing and shipping. If you order after 5:00 PM, we'll start on it the next business day. Additional finishing options may extend the time a bit, but we promise it's worth it!
What is the minimum order quantity for wholesale purchases?
At the moment, there's no minimum order requirement for our services! We're all about making it easy for you to get top-notch, quality apparel without any fuss about holding extra inventory. We've got your back!
What types of apparel do you offer?
We partner with many nationwide vendors to offer you a wide selection. Check out our extensive apparel catalog [link] to explore most of our products.
If you can't find what you need, just request a custom quote, and we'll source it from other manufacturers for you
What type of art files do you accept?
We're all about making your custom shirt journey a breeze! When sending us your artwork, aim for files that are 300 DPI or higher. Our favorite file types are .PNG, .JPG, .EPS, .SVG, and .AI, but if you have a logo or graphics, we highly recommend vector formats like AI, EPS, or SVG. They're like magic – they scale beautifully without losing quality!
If you're working with images like PNGs and JPGs, just remember to keep them high-res (at least 300 DPI) and ideally, the size you want them printed.
Not sure which files to send? Don't worry! Our in-house design team is here to lend a hand. They'll make sure your files are print-ready and picture-perfect. And if you need a design from scratch, we've got you covered! You can learn more about our in-house design services right HERE!
Standard and Oversized Print Sizes
Standard Screen Size: Up to 12.5″ X 16″
Oversized Screen Size: Up to 15″ X 22″
Note: Artwork size remains the same for the entire order. Screen sizes do not increase for each garment size.
Safe/Printable Areas on a T-Shirt
These dimensions indicate the recommended safe print areas on our garments, ensuring that your designs will look their best.
Youth Small: 13” W x 13” H
Youth Medium: 13” W x 16” H
Youth Large: 14” W x 19” H
Unisex Extra Small: 12” W x 19” H
Unisex Small – 5XL: Oversized Printing will fit most brands.
Girls Small – 11” W x 18” H
Girls Medium – 12” W x 19” H
Girls Large – 12” W x 20” H
Girls Extra Large – 12” W x 20” H
🚫 Note: Prints over seams may result in imperfections.
Can I provide my own designs? Do you offer in-house design services?
We're excited to receive any designs you have in mind! Our talented in-house design team will work their magic to ensure they're ready for printing. And if you're starting from scratch, no worries – we've got your creative needs covered! Whether it's a snazzy sports team logo or a vibrant masterpiece you've been dreaming of, we're here to ensure your order turns out even better than you imagined.
Order Customization and Design
Mix and Match: You can select different items, sizes, and colors in a single order, as long as you keep the ink color the same.
Ink Color Flexibility: Need to change ink colors? No problem! It's just a $15 fee for each color change.
Special Perk: Orders of 100 pieces or more per design come with FREE screens and setups!
Missing/Extra Items in Order
Contact us if there are missing items or if you receive more than ordered.
Order Issues and Concerns?
Whether you encounter any issues or have questions, we're just a message away. Drop us a line at Hello@asapparelwholesale.com or chat with our friendly team using the box below.